Frequently Asked Questions

Clinixy is a cloud-based clinic management software designed specifically for doctors and medical clinics in India. It helps you manage patient appointments, electronic medical records (EMR), billing, staff, and more — all from one simple dashboard. It is ideal for solo practitioners, multi-doctor clinics, and polyclinics of all sizes.

Clinixy offers a free 14-day trial with no credit card required. After the trial, you can choose from our affordable monthly plans starting at just ₹999/month. All plans include appointment booking, patient management, and billing. Visit our Pricing page to see all plan details.

Yes! Every new clinic gets a full 14-day free trial with access to all features. No credit card is required to start. You can set up your clinic, add patients, and test all features completely free for 14 days.

Yes. Clinixy is fully responsive and works perfectly on all devices — smartphones, tablets, laptops, and desktop computers. You and your staff can access the clinic dashboard from any device with an internet connection.

Patient data security is our top priority. Clinixy uses industry-standard encryption (HTTPS/TLS) for all data transmission, stores data on secure cloud servers, uses httpOnly cookies for authentication to prevent XSS attacks, and implements strict multi-tenant data isolation — meaning it is technically impossible for one clinic to access another clinic's patient data.

Yes. Clinixy fully supports multi-doctor clinics and polyclinics. You can add multiple doctors, each with their own separate schedule, patient queue, and fee structure. The clinic admin gets a bird's-eye view of all doctors and appointments from a single dashboard.

Yes. Clinixy allows doctors to create and print professional digital prescriptions directly from the software. You can add medicines, dosage instructions, and doctor's notes. This eliminates illegible handwriting and makes the process faster for both the doctor and the patient.

UHID stands for Unique Health ID. It is a unique identification number assigned to each patient in your clinic for easy tracking and retrieval of their medical history. Yes — Clinixy automatically generates a UHID for every new patient you register.

Yes. Every clinic on Clinixy gets a free online booking portal that patients can access 24/7. Patients can book their own appointments without calling the clinic, which reduces the receptionist's workload and significantly reduces patient no-shows.

Most clinics are fully set up and operational within 30 minutes to 2 hours. Our registration wizard guides you step by step through adding your clinic details, setting your working hours, adding your doctors, and registering your first patients. No technical knowledge is required.

Absolutely. Clinixy is designed to be equally powerful for a single-doctor general practice as it is for a large multi-specialty polyclinic. Our Starter plan is specifically priced for small clinics. Many solo practitioners use Clinixy to replace paper registers and spreadsheets.

Clinixy is a cloud-based system and requires an internet connection to work. However, a basic 4G mobile internet connection is sufficient. We recommend all clinic computers and tablets are connected to WiFi for the best experience.

Yes. You always own your data. Clinixy allows clinic admins to export patient records and reports. If you ever decide to stop using Clinixy, you can download a complete copy of all your patient data.

Practo is primarily a patient-facing platform where patients discover doctors. Clinixy is a clinic-first management system built for the doctor and clinic staff to internally manage operations — appointments, EMR, billing, and staff. Clinixy is also significantly more affordable for independent clinics and gives you full control over your data without dependency on a large marketplace platform.